After your payment is verified, it takes up to 48 hours for processing time (verification of order details, quality checks and packaging). This does not include weekends or holidays. Following this your package will arrive between 5-10 business days depending on your geographic location (subject to change due to custom clearance). Once a package is ready for shipment, a tracking email will be sent out and it can take up to 5 days for the information to update.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time, the delivery issue is the responsibility of the shipping company.
COVID-19 ANNOUNCEMENT - The impact of COVID-19 is causing our distribution center may experience a delay. Please note that delays might occur with your order so we recommend to wait patiently for up to 5 business days for Tracking to update. We will update if there are any news regarding the current situation. We greatly appreciate your patience and understanding.
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